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CATCON FAQ

Answers to all your frequently asked CatCon questions, updated regularly.

Will CatCon benefit any animal welfare groups?

Yes! Charity beneficiaries for CatCon2019 include: Kitten Rescue, TinyKittens, Odd Cat Sanctuary, Milo’s Sanctuary, and RedRover. 50% of all meet and greet tickets will go to these orgs, and $1 of every ticket sold will go to help animals in need.

What is the CatCon Code of Conduct?

CatCon’s mission is to spread joy and goodness to cats and the people who love them. With that in mind, we strive to create a fun, safe, and inclusive environment for all of our participants: our guests, our exhibitors, our talent, and our sponsors, regardless of age, gender, sexual orientation, national origin, disability, race, color, or religion.

Participants agree to:

Be considerate in speech and actions and demonstrate respect for fellow participants.

Refrain from demeaning, discriminatory, or harassing behavior and speech.

Harassment includes, but is not limited to:

Harassing or discriminatory speech, including racist, homophobic, transphobic, or sexist speech; bullying, intimidation, inappropriate physical contact, sustained or willful disruption of seminars, workshops, booth transactions, or other activities; unwanted photography or recording; and physical or verbal intimidation.

Harassment of convention participants will not be tolerated. CatCon participants violating this code of conduct may be removed from the convention without a refund, at the discretion of the convention organizers.

If you see something, say something

If you are being harassed, notice that someone else is being harassed, or have any other safety concerns, please contact a member of CatCon staff or security immediately.

Thank you for helping us create a friendly and welcoming experience for all CatCon participants.

 

What is your ticket refund policy?

All ticket sales are final and non refundable. You may transfer your ticket (e.g., from Saturday to Sunday) for a nominal fee. Click here to learn how.

NOTE: In order to do a ticket transfer you’ll need to log in to your Eventbrite account using the email address that was used to purchase the ticket. So if your friend purchased the ticket, or you used a different email address to purchase, you’ll need to access that account in order to do the transfer.

If you find you’re unable to use your ticket come CatCon weekend, you may give your ticket to a friend. The name on the ticket does not matter.